The Objective

Quest Consulting Services are one of the leading providers of outsourced HR, Health & Safety and employment law services in Yorkshire.

Having being established since 2004, Quest approached Northern Media for a couple of key reasons. In addition to looking a little dated and tired, their existing website didn’t reflect who Quest had become as a business and some of the key clients they were not working with. Furthermore the website didn’t have a fully functioning content management system, which was making change requests time consuming and costly.

Following initial consultations, Quest made it clear that the website needed to reflect their core values and achieve some simple objectives: to communicate their full suite of services, showcase their expertise in various industry sectors and with businesses of all sizes, introduce people to the team and demonstrate their proven track record with clients and testimonials. Whilst Quest’s primary route to market was through networking, they wanted the website to support that strategy by positioning them as professional, credible and trustworthy.

Solutions offered

With a clear brief, the Northern Media design team produced a range of ideas and presented these to the client. Visual banners with clear and simple messages were used to communicate their key strengths and approach, whilst their ‘Free 30 minute consultation’ was presented as a static feature to encourage contact.

Meet the team and business history pages were added to bring some personality, transparency and likeability to the website, whilst client and testimonial pages served to build trust and confidence.

Built bespoke in, the website also feature a full bespoke content management system. Training was provided to Quest on how to edit imagery, text and add new pages, so that ongoing maintenance and support costs were kept to a minimum.

The Results

The new Quest website is modern, easy to use and quickly communicates their strengths, which is key to retaining interest. Feedback from clients and suppliers has been very positive and the website has played a key role in supporting the growth of Quest’s business


“Jonathan reviewed our current website and provided me with insightful and practical ways in which my site could generate profit for my business. I am really pleased with the quality of our new website and I will definitely use Northern Media’s services again. I would recommend his expertise highly if your website is not making you money!”

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